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WY-960

Sound efficiency increased by 48%
23% less vibration
17% reduction in volume


No feeling when wearing
Listen attentively every moment
The sound is transmitted through the sound waves of bones, so you can listen to beautiful songs without hearing aids
No need to worry about long-term wearing affecting hearing
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Comfortable to wear and non-allergic
Sensitive skin can also use it with confidence, and it will not hurt to wear it for a long time


Rotating storage microphone
Precise arrangement of digital noise reduction microphones
Optimized cVc algorithm, intelligently reduces call echo and environmental noise
No worries when exercising, listening to music or making calls

Don’t miss every second
Using ENC intelligent noise reduction technology
Intelligent positioning of human voice and noise
Reduce noise and ensure clear call experience during exercise

End your battery anxiety
Remote work, online meetings, business travel
No need to worry about running out of power
Customer Reviews
FAQ
- Product
- Using Guide
Can I use M95 for important work meetings?
Absolutely! Professionals love M95 because:
• Preserves vocal nuances (no “flat” conference call effect)
• Echo-free performance in reverberant spaces
• Background voice suppression (ideal for open offices)
What makes V12 safer for outdoor sports?
A: The V12’s open-ear design provides:
✔ Full environmental awareness – Hear traffic, voices, and alerts clearly
✔ No ear canal obstruction – Eliminates “tunnel vision” hearing
✔ Secure titanium frame – Stays put during intense movement
What makes W960’s wearing experience so comfortable?
A: The W960 features medical-grade silicone craftsmanship that delivers:
✔ Hypoallergenic material – Safe for sensitive skin
✔ Ultra-soft texture – Feels like second-skin comfort
✔ Ergonomic contouring – Zero pressure points during wear
What is “Pointing Voice Transmission” technology in JM37?
JM37 uses directional sound transmission technology to precisely deliver audio waves into your ear canal while minimizing sound leakage. This means:
✔ Clearer sound – Focused audio reduces external interference
✔ Privacy protection – Less sound spillage for discreet listening
✔ Enhanced comfort – No need for deep ear insertion
How long can SG20 PRO last on a single charge?
With its high-efficiency design, SG20 PRO delivers:
Up to 8 hours of continuous music playback
8 hours of talk time
10 days in standby mode
How waterproof is the WY998 for swimming and running?
The WY998 features PX8-grade waterproof protection (IP68 certified), offering complete defense against:
✔ Submersion – Can withstand being underwater up to 1.5 meters for 30 minutes
✔ Rain & Sweat – Perfect for running, hiking, and intense workouts
✔ Chlorine & Saltwater – Safe for pool and ocean swimming (rinse with fresh water after use)
Which smart devices are compatible?
Our products support seamless integration with:
- Smartphones (iOS & Android)
- Tablets & Laptops (Windows/macOS)
- Smart Home Hubs (Google Home, Amazon Echo)
- Wearables (Apple Watch, Galaxy Watch)
How does Matoen ensure product quality from third-party factories?
Our 5-step QC process includes:
Supplier qualification audits (ISO9001 verification)
Pre-production samples testing
In-process inspections (IPQC)
Pre-shipment AQL checks
Random post-delivery testing
Request a full QC report at jasony@matoen.com.
How do I reach customer service?
Email: jasony@matoen.com
Response Time: Within 24 hours (weekdays).
My order status hasn’t updated. Why?
Delivery carriers sometimes delay status syncs. If it’s stuck beyond 48 hours, contact us with your order number.
I forgot my password. What should I do?
Click “Lost your password?” on the login page. A reset link will be sent to your email.
Where does Matoen ship?
We ship globally! Delivery times/costs vary by location. Check your country during checkout.
Is my payment information secure?
Absolutely. We use SSL encryption and WooCommerce’s PCI-compliant tools. We never store your full card details.
How to Create an Account on Matoen?
- Click “My Account” (top-right of the homepage).
- Select “Register” and enter your email, username, and password.
- Check your email for a confirmation link to activate your account.


























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