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JM37
athunderous presence. The sound of the surging panoramic sound.


shocking sound
the industry’s top-end
experience, bringing a thousand-yuan sound quality listening experience.
transmission
waves are accurately transmitted into the ear canal in a designated direction to prevent sound leakage
and listen with peace of mind.

Music games continue
to music, or playing games, you won’t get stuck

-
- Product Name:
- Wireless earphones
- Support Agreement:
- A2DP/AVDTP/AVRCP/RFCOMM/HFP/HSP/SPP/HID
- Product model:
- JM37
- Music time:
- 5h
- Wireless version:
- 5.4
- Call time:
- 4h
-
- Transmission distance:
- >=10m
- Headphone standby time:
- 30h
- enter:
- 5V/200mAh
- Headphone charging time:
- 1.5h
- Headphone battery capacity:
- 40mAh
- Charging chamber battery capacity:
- 300mAh
Customer Reviews
FAQ
- Product
- Using Guide
Can I use M95 for important work meetings?
Absolutely! Professionals love M95 because:
• Preserves vocal nuances (no “flat” conference call effect)
• Echo-free performance in reverberant spaces
• Background voice suppression (ideal for open offices)
What makes V12 safer for outdoor sports?
A: The V12’s open-ear design provides:
✔ Full environmental awareness – Hear traffic, voices, and alerts clearly
✔ No ear canal obstruction – Eliminates “tunnel vision” hearing
✔ Secure titanium frame – Stays put during intense movement
What makes W960’s wearing experience so comfortable?
A: The W960 features medical-grade silicone craftsmanship that delivers:
✔ Hypoallergenic material – Safe for sensitive skin
✔ Ultra-soft texture – Feels like second-skin comfort
✔ Ergonomic contouring – Zero pressure points during wear
What is “Pointing Voice Transmission” technology in JM37?
JM37 uses directional sound transmission technology to precisely deliver audio waves into your ear canal while minimizing sound leakage. This means:
✔ Clearer sound – Focused audio reduces external interference
✔ Privacy protection – Less sound spillage for discreet listening
✔ Enhanced comfort – No need for deep ear insertion
How long can SG20 PRO last on a single charge?
With its high-efficiency design, SG20 PRO delivers:
Up to 8 hours of continuous music playback
8 hours of talk time
10 days in standby mode
How waterproof is the WY998 for swimming and running?
The WY998 features PX8-grade waterproof protection (IP68 certified), offering complete defense against:
✔ Submersion – Can withstand being underwater up to 1.5 meters for 30 minutes
✔ Rain & Sweat – Perfect for running, hiking, and intense workouts
✔ Chlorine & Saltwater – Safe for pool and ocean swimming (rinse with fresh water after use)
Which smart devices are compatible?
Our products support seamless integration with:
- Smartphones (iOS & Android)
- Tablets & Laptops (Windows/macOS)
- Smart Home Hubs (Google Home, Amazon Echo)
- Wearables (Apple Watch, Galaxy Watch)
How does Matoen ensure product quality from third-party factories?
Our 5-step QC process includes:
Supplier qualification audits (ISO9001 verification)
Pre-production samples testing
In-process inspections (IPQC)
Pre-shipment AQL checks
Random post-delivery testing
Request a full QC report at jasony@matoen.com.
How do I reach customer service?
Email: jasony@matoen.com
Response Time: Within 24 hours (weekdays).
My order status hasn’t updated. Why?
Delivery carriers sometimes delay status syncs. If it’s stuck beyond 48 hours, contact us with your order number.
I forgot my password. What should I do?
Click “Lost your password?” on the login page. A reset link will be sent to your email.
Where does Matoen ship?
We ship globally! Delivery times/costs vary by location. Check your country during checkout.
Is my payment information secure?
Absolutely. We use SSL encryption and WooCommerce’s PCI-compliant tools. We never store your full card details.
How to Create an Account on Matoen?
- Click “My Account” (top-right of the homepage).
- Select “Register” and enter your email, username, and password.
- Check your email for a confirmation link to activate your account.
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